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PostPosted: Fri Nov 02, 2018 12:23 am 
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Joined: Fri Nov 02, 2018 12:18 am
Posts: 4
Hello,
I just upgraded from ScoreWriter 4 to ScoreWriter 5. I tried to use the real time record function with my keyboard but the metronome only clicked 3 of the 4 beats in 4/4. Then I tried a score in 3/4 and it only clicks twice. Why is it doing that? I find it disconcerting to say the least.
Thank you.


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PostPosted: Fri Nov 02, 2018 8:29 am 
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Joined: Wed Dec 31, 1969 7:00 pm
Posts: 3287
Location: Isle of Palms, SC
We have never heard of this problem, so I don't know what to say.
Anybody else?

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Don
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PostPosted: Tue Nov 06, 2018 12:16 am 
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Hi,

This downloaded upgrade has multiple problems. The metronome does not click on first beat. When copying a measure, it does not paste the notes in the same order. On playback, the timing played is not what is written. I've tried scoring in voices so I can have differing note duration for syncopation and it does not play back as written.

I sent an email to sonic scores on the "contact us" enumerating these problems. It seems like this upgrade is somehow corrupted. I need a copy that works!

They have not yet gotten back to me.

What should I do?


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PostPosted: Tue Nov 06, 2018 12:43 am 
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Joined: Wed Dec 31, 1969 7:00 pm
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Location: Isle of Palms, SC
Please attach a file you are having trouble with and give specific instructions on what your are trying to do.

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Don
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PostPosted: Tue Nov 06, 2018 1:00 am 
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Joined: Fri Nov 02, 2018 12:18 am
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Hi,

1) Metronome doesn't click on beat one

2) When scoring, I started by using voice 1 and voice 2 on the treble line. Since many of the measures are the same, I would try to copy a measure and paste in another. The pasted measure would come out differently (e.g. a rest in the wrong spot) instead of an exact copy. I had to switch notes using the select tool

3) on Playback, it is not playing what I scored. I gave up and scored it in Score Writer 4. I've attached both mp3 files. They are in different keys and tempos because I did not come close to finishing in SW 5. But you will hear what I'm talking about.


Attachments:
File comment: sound file made with Score Writer 4
Mack the Knife_1.mp3 [1.72 MiB]
Downloaded 7 times
File comment: Score Writer 5
Mack the Knife.scwx [10.46 KiB]
Downloaded 8 times
File comment: the sound file of what I did with Score Writer 5
Mack the Knife.mp3 [2.64 MiB]
Downloaded 7 times
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PostPosted: Sun Nov 11, 2018 10:08 pm 
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Joined: Fri Nov 02, 2018 12:18 am
Posts: 4
Hi,

I did as you asked and attached files. I've emailed customer support twice but they have not responded.

Please help.


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